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Should I fix my Copier or Replace it?

Copiers are liable to experience a number of problems during their lifespan. We all know that the speed of business doesn’t wait for your printer or copier to be fixed, so you may be asking yourself, “Is it worth it to repair the copier, or should I simply buy a new one?”

When your business relies on a copier, then it’s essential to have a service that offers high quality Ricoh copier repair in Scottsdale, AZ. Of course, you could also skip the whole question of repairing vs. buying new by taking advantage of one of the super convenient copier rental programs like those offered at Click Copiers. Let’s take a look at what the best solution is for your Ricoh copier.

Is replacement worth it?

The short answer is, probably not. It’s typically less expensive to fix a copier than to replace it. When you have an excellent trained technician, you can rest easy knowing that the problem will be resolved and that your copier will function smoothly again.

How long will it take?

Copier repair isn’t like bringing your car in to the shop. Once you have a technician out at your business, they should be able to take care of it fairly quickly. The cost of the repair is variable and largely dependent on what’s wrong with the machine.

What can I do to avoid future problems?

Copiers typically require parts to be replaced, especially if they’re used with great frequency, like in a business. Following Ricoh’s guidelines for replacing parts and basic maintenance is a key part of copier ownership. One common issue is dust buildup in the interior of the machine. That’s why it’s smart to schedule routine maintenance regardless of whether the copier is busted.

Don’t want to worry about all that? Then a leasing program like those we offer at Click Copiers is likely to be a great option for you.

What’s the nature of the problem?

The good news for copier owners is that most everything from black spots to paper jams to display errors is fixable. If you find an excellent repair service, they’ll be able to take care of you no matter how big or small the job is.

Do you need superior Ricoh copier repair in Scottsdale, AZ? Click Copiers’ expert technicians are here to help you. Do you want to skip all the frustration of owning printers and copiers? That’s where we come in, offering simple and hassle free leases for office copiers and printers.

Our number one goal is to make office equipment leasing in Scottsdale easy and affordable. Click Copiers is simply different than the competition, with a high level of customer service along with a range of products and service plans. We offer an alternative to purchasing expensive office equipment with month-to-month leasing for copy machines, laser printers and more that can be changed or canceled at any time. Contact us right away to learn more about the invaluable help we’re giving business owners in the region!

Top Tips for Ricoh Service

Uh-oh. Your Ricoh printer or copier isn’t working—again. You may be able to handle the problem yourself. On the other hand, you might need the help of a professional trained in copier repair in Scottsdale, AZ. Then, of course, you’ll have to pay for a repair person to come in. And in business, sacrificing time to deal with office equipment means lost productivity.That is, unless you take advantage of a convenient copier or printer rental program, like the one Click Copiers offers. Our reasonably priced and convenient rentals take the difficulty out of office equipment ownership. But back to the problem at hand—here are some quick tips on addressing any problem with your Ricoh copier or printer:

  • Simple fixes: We’ve all had those days where we don’t remember to do the simplest things. In this case, first check to see if the printer is plugged in. Then take a look at the paper tray and make sure it has enough paper to do the job. If that isn’t the issue, open up the printer and see if there’s a paper jam.
  • Follow the error message: The digital display should provide you with some information on the nature of the problem and how to solve it. Go through the process step by step, and perhaps you’ll be able to have the machine back up and running in no time.
  • Test the printer: Is the problem that you’re printing an unusual document or using a software program the printer doesn’t recognize? Try doing a test page or printer configuration to see if the machine itself is still functioning.
  • Wireless connectivity: Is your printer or copier connected to a wireless network? If so, it needs a sufficiently strong signal to function. Make sure that it’s connected to the network, as that could be the source of the problem.
  • Check digital/print manuals: Ricoh has plenty of resources on its website to help users with their products. You can also take a look at any printed materials you received when you purchased your printer or copier.
  • Call in the pros: Does nothing seem to be working out for you? Then it’s time to bring in the professionals, who can have your machine up and running again in no time.

Are you in need of copier repair in Scottsdale, AZ? Then Click Copiers can help! We can also assist you in bypassing all the hassles associated with copier and printer ownership with our super convenient rental program. Customers love it because we handle all the headaches like supplying toner and fixing the machinery so you don’t have to worry about it.

The bottom line is that Click Copiers provides simple and easy leases for office copiers and printers. We’re the leaders in taking out the frustration of owning expensive office equipment. Click Copiers is different than the competition because we offer an alternative to purchasing expensive office equipment with month-to-month leasing for copy machines, laser printers and more that can be changed or canceled at any time. Contact us today and learn more about how we can provide you with invaluable assistance.

Common Copier Problems and Tips

Printers and copiers have evolved considerably over the last few decades. They’ve shrunken in size, incorporated internet connectivity and added numerous functions. While manufacturers have also addressed mechanical and software issues, that doesn’t mean these machines are completely immune from problems. Some problems you’ll be able to fix on your own, whereas others will require that you bring in the professionals.Of course, you could always skip all these problems by going with Ricoh copier rental in Scottsdale, AZ. When you rent from Click Copiers – Scottsdale, you’ll receive free comprehensive care covering any printer or copier issue. If you do buy a Ricoh or other leading brand copier, here are some problems you may run into at one point or another, and what you can do about them:

  • Toner issues: Low or malfunctioning toner is a problem you’ll deal with frequently. If it’s just low toner, replacing the cartridge is the quick fix. If replacement doesn’t fix the problem, then you’re dealing with some kind of malfunction and will need to call for repair services. You do need to check that the cartridge you’re using is compatible with the copier as well.
  • Paper jams: One area that copiers have improved in is experiencing fewer paper jams. Nevertheless, they still happen. Your machine should have a manual that shows you how to remove most paper jams. To avoid this issue happening again, periodically cleaning dust off the feed tires can help.
  • Lines appearing out of place: If you notice a bunch of lines or streaks are randomly showing up on printed pages, it could be that there’s some foreign substance on the scanner glass. It could also be a more complicated issue, such as a unit malfunction that will require you to call your service provider.
  • Ink is too light or too dark: The simple fix here is to change the density controls. While some copier interfaces are less than intuitive, you should be able to find the density by hunting around a bit. Give it a test at a different density level and see how the pages come out. Alternatively, this problem could mean that the printer drum is coming to the end of its life and needs to be replaced.

Do you want to avoid all these issues and just get back to business? Are you looking for friendly and professional Ricoh copier rental in Scottsdale, AZ? Click Copiers – Scottsdale’s highly trained team is ready to help. We also offer simple, hassle-free copier and printer leases for businesses throughout the region. Our goal is to take the frustration out of office equipment. That’s why we offer an alternative to purchasing office equipment with convenient month-to-month leases on copy machines, laser printers and more.

Best of all, comprehensive care is included with your lease. This covers everything from toner to repairs at no extra cost. The bottom line is that your convenience is our top priority. Our customer-centered policies have made us the leading choice for copier rental in Scottsdale, AZ. Contact us now for a free quote and to learn more about our services.

Four Things You Should Know About Copier Leases

Most businesses, particularly smaller operations, look to reduce overhead in any way they can. These days, that often means leasing certain office equipment, like copiers and printers, rather than purchasing your own. There are many benefits to leasing a copier. It not only helps reduce upfront costs, but it also eliminates the hassle and costs associated with maintenance.

Unfortunately, people tend to not concern themselves with the details of a copier lease the way they would when renting a car or leasing office space. Sadly, some leasing companies try to take advantage of this fact by slipping in certain wording or renewal tactics that may make things difficult for a renter later down the road. If you are thinking of looking into copier leases in Scottsdale, AZ for your business, here are a few terms and contract specifics you should be aware of when going over a copier lease.

Automatic renewal

An automatic lease renewal can mean that your lease contract will automatically renew at the end of the original lease agreement, unless you request otherwise. While this is usually convenient for most people, since it eliminates the hassle of having to sign a new contract agreement every year and can help you lock in at a certain rate, it can be a surprise for some people who were intending to end their lease at the end of the contracted time.

Buyout options

Buyout options often allow you to purchase the copier at a discounted rate at the end of your lease. Again, while this is beneficial for some businesses in many ways, it may not be ideal for everyone. If you are not planning on purchasing your copier at the end of the lease term, the buyout option may actually be costing you more each month without providing you any added benefits.

Warranty

Most copier leases will mention the fact that the copier is not under warranty under the lease agreement. However, this does not necessarily mean that there is no warranty coverage at all. Typically, in these cases, the maintenance and repair of the copier is included in the service contract of your lease agreement.

Shipping, return and delivery costs

Depending on your agreement and where you lease your copier from, you may be responsible for returning the copier at the end of the lease, which can be an unexpected cost for some. In other cases, the copier company may provide drop-off and pickup services, but these may involve an extra charge. To avoid surprises, it’s important to be aware of what the process for pickup and delivery when reviewing your lease.

Opting for copier leases in Scottsdale, AZ instead of buying your own can be a really smart business decision. However, in order to make sure you are getting the greatest value out of your lease agreement, be sure to read through it carefully. If you’d like to learn more about the copier rental services available through Click Copiers – Scottsdale, as well as our customer-friendly lease agreements, call or stop in today!

What Should Be Included with Ricoh Copy Machine Maintenance?

When your business invests in a high-quality copier, it’s important to keep it maintained. After all, that machine is going to put out countless reams of copies, and will likely double as your scanner to digitize important physical documents. It is an extremely important part of your business’s everyday operations, and thus needs to be kept in good condition.

At Click Copiers, we offer general maintenance and copier repair in Scottsdale, AZ for Ricoh brand copiers. This Ricoh service provided by our skilled team ensures your copier will last your business for many years to come.

Here is a quick overview of what should be included in your general copy machine maintenance tasks:

  • Cleaning the exterior: Perhaps the easiest thing you can do for your copier from a maintenance and general upkeep perspective is keep its exterior clean. Not only does this keep up a like-new appearance, but it’s also hygienic, and will allow you to more easily spot problems if something doesn’t look quite right. Wipe down the machine with a lint-free cloth whenever you clean it. You should also use a non-abrasive cloth dampened with a glass cleaner to clean the copier glass—do not spray the cleaner directly on the glass.
  • Clean inside of the machine: You should also make it a priority to keep the inside of the copy machine clean. The paper rollers tend to build up dust and residue from the toners over time. You can clean those rollers with a cloth dampened with a small amount of water (never use chemicals). Remove any dust that builds up in the cartridge area or near the ink nozzles with a cotton swab that you have dampened with isopropyl alcohol or clean water. You can use a small paintbrush to clean out paper trays—even the small cracks and crevices.
  • Use the machine responsibly: Always use high-quality paper, which will reduce shavings, debris and other jamming issues. The paper you load should always be completely clean and dry. Be sure to take off any staples or paper clips when scanning or copying files so you can prevent any damage to the glass or to the machine in general. When loading paper, do not force it in—this could cause a jam and prevent the paper from being pushed through the machine properly. And of course, make it a point to regularly replace the cartridges in your copier.
  • Replace parts as needed: There are certain parts in the copier that will wear out or break after a certain amount of usage. Drum units, for example, are one of the most frequently replaced copier parts. It can help to have extras on hand at all times for these parts you know will ultimately need to be replaced.

For more information about how you can better keep up your copy machines and the kind of service we provide for Ricoh copiers, contact the expert team at Click Copiers today about copier repair in Scottsdale, AZ.